Case Name : New India Assurance Co Ltd vs Hilli Multipurpose Cold Storage Pvt Ltd Case Reference: (2020) 5 SCR 429 :
Neutral Citation: Case Number: CA Nos 10941-10942/2013 Court: Supreme Court Bench: 05 Coram: Arun Mishra, Indira Banerjee, Vineet Saran (Author), MR Shah, S Ravindra Bhat Date: 04.03.2020

Timeline for sending copy of complaint to opposite party

The copy of the complaint that is sent to the opposite party must include the direction for the opposite party to give his version or his response to the case or complaint within 30 days (Para 8, 13, 17, 41) THis 30 days period can only be extended by 15 days. The opposite party gets a time of 30 days + 15 days to respond, but no discretion is given to the District Forum to grant time beyond 45 days.

Objective of Consumer Protection, 1986

Though justice hurried is justice buried, justice delayed is justice denied. (Para 20) The objective of Consumer Protection, 1986 is to provide speedy justice to the consumer. The objective is of a speedy and simple redressal of consumer disputes.

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Judgment name

See also:

Act, Section

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